Attraction tickets amazing!

[animal 1970]

yep another positive here I managed to change my booking to next year with only half the people going now and they did it straight away and managed to get done before Disney stopped sales after 26 September so we are now going 25 September 2021

[EwoodCSI]

I did a shout out for ATD a couple of weeks ago. Definitely deserving of business, amazing customer service!

[stupet11]

Have to say ATD we're very poor, miss-information given, went back on what they said, and felt pressured me into situations. It felt like they were putting short term cash flow before long term customer retention early doors.

Good they are getting good reviews now, as I complained a lot!

May give them benefit of doubt in future, if price is right.

[Flamingo]

We cancelled a couple of weeks ago and full refund within 5 days. Great customer service. Will definitely use them again.

[Wereallmadhere]

We have had great service with ATD. Cancelled our disney hotel +park tickets, full refund. Universal hotel + park tickets, full refund. Just waiting for our MNSSHP refund, full amount again and our Discovery cove package, which they are processing and confirmed full refund will be given. They have been excellent throughout this and would use again. Noticed on the website they are now offering full refund for hotel bookings upto the 3rd October so seem to be pretty proactive

[spongebob10]

They’ve been fantastic for my booking too and will definitely book with them in the future

[Shani]

They haven't responded to my email at all. I haven't even asked for a refund, just told them I'm happy for them to hold on to my deposit (and full payment for Discovery Cove, which is now closed on our chosen date) for us to use next year (hopefully). We're just not ready to commit to dates yet.

[Princess Jools]

your positive experience s has been different to mine. Just wanted to add that I had Disney tickets only and when cancelled due to park being closed they only refunded 80% so I'm down by 255 quid and having to put a claim in with credit. I don't think I would purchase again via a 3rd party.

[fimcm]

I don’t have a bad word to say about them. They have kept informed all the way through the Disney changes, they reply straight away and have acknowledged our resort being closed this year and are waiting on Disney to inform them. In future I will always use them for all tickets even if they are slighty higher.