Avis v Hertz

[Holiday time]

Hi,

Andy has quoted me with prices for Hertz and Avis for our car rental. Is there any advantage to one company over the other (for example a newer larger fleet, better customer service etc.) or should I go for the cheapest? We will be collecting from MCO.

Thanks!

[Antsp]

Go for the cheapest, car stock seems to be older at the moment

[fiffio]

You can sign up for Avis preferred so can go straight to the garage to get the car. Not sure if that’s an option with hertz.

Not sure on toll costs or cost to return empty if you tend to do that.

We’ve just rebooked with Avis having used alamo on all previous visits, at least if you can head straight out to garage it’s almost as good as skip the counter.

[Orlandoguy]

Originally Posted by fiffio

You can sign up for Avis preferred so can go straight to the garage to get the car. Not sure if that’s an option with hertz.

Not sure on toll costs or cost to return empty if you tend to do that.

We’ve just rebooked with Avis having used alamo on all previous visits, at least if you can head straight out to garage it’s almost as good as skip the counter.

See more...

Definitely sign up for Avis preferred it’s a great time saver, u can use the hut in the garage to prepay for fuel if you so wish

[Holiday time]

Thanks for the answers. Think I will go with Avis so I can skip the queue. They are marginally cheaper so it makes sense.

[CCFCRJ]

Hope you don't mind the hijack of the thread... but when people refer to straight to garage I'm not sure I fully follow... obviously no need to go to check in desk...but at garage what do you do? I've booked via BA and have joined Avis preferred.

[Orlandoguy]

Originally Posted by CCFCRJ

Hope you don't mind the hijack of the thread... but when people refer to straight to garage I'm not sure I fully follow... obviously no need to go to check in desk...but at garage what do you do? I've booked via BA and have joined Avis preferred.

See more...

If it’s your first time using Avis preferred then u go to the little office in the garage they will check ur paper work, swipe your credit card for a refundable deposit on ur card, show your licence and then hand u the paperwork (ensure there are no extra charges), u can also prepay ur fuel so u can return it empty if you want then u jump into ur allocated car (the swap lane is long gone sadly) and u go to the barrier where a final check takes place then ur free!
If it’s not ur first time using Avis preferred then ur name will be on the digital board with a allocated parking bay where ur car is ur paperwork will be inside and u go straight to the barrier where they do a check of ur licence and the paperwork and ur good to go

[HenrysDad]

Originally Posted by Orlandoguy

If it’s your first time using Avis preferred then u go to the little office in the garage they will check ur paper work, swipe your credit card for a refundable deposit on ur card, show your licence and then hand u the paperwork (ensure there are no extra charges), u can also prepay ur fuel so u can return it empty if you want then u jump into ur allocated car (the swap lane is long gone sadly) and u go to the barrier where a final check takes place then ur free!
If it’s not ur first time using Avis preferred then ur name will be on the digital board with a allocated parking bay where ur car is ur paperwork will be inside and u go straight to the barrier where they do a check of ur licence and the paperwork and ur good to go

See more...

We have used both and had no issues with either, but as advised, sign up for Avis preferred / Hertz Gold Club before you go.

Regarding AVIS and the digital board, how do they know which terminal you will decide to pick your car up from or do they just match it to your airline's check in terminal?

I have picked up from both sides with BA and VA, and know this year I will need to go to A to pick up my visitor toll pass, so will probably elect to use terminal A car pick up - I guess I really need to check if BA are terminal A or B?

[Orlandoguy]

Originally Posted by HenrysDad

We have used both and had no issues with either, but as advised, sign up for Avis preferred / Hertz Gold Club before you go.

Regarding AVIS and the digital board, how do they know which terminal you will decide to pick your car up from or do they just match it to your airline's check in terminal?

I have picked up from both sides with BA and VA, and know this year I will need to go to A to pick up my visitor toll pass, so will probably elect to use terminal A car pick up - I guess I really need to check if BA are terminal A or B?

See more...

I have always used A side and my name has been on the board, if u went to B and my name wasn’t on the board just go to the kiosk and they would sort you out with a car then and there

[tartangirl]

Originally Posted by Orlandoguy

I have always used A side and my name has been on the board, if u went to B and my name wasn’t on the board just go to the kiosk and they would sort you out with a car then and there

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I got an email from Hertz telling me to go to A side (even though BA fly into B side).

I turned up and my name wasn’t on the board -the kiosk in the garage sorted me in a couple of minutes - I was told B side had an Infiniti QX30 waiting for me but I could take a BMW X1 from A side if I preferred - which I did.

They also said the emails weren’t very reliable 🤣