HELP! Linking Tickets to MDE

[Garlicbread]

Hi, my 14 day ultimate tickets arrived yesterday from Attraction Tickets Direct and i am struggling to link them to ATD.

They are credit card size and i have scratched off the silver panel on the reverse to reveal a 12 digit code. When i enter this on the MDE website i get the following message:

Sorry, we are unable to process your request at this time; please try again later. For assistance, call (407) 939-4357 or visit any Walt Disney World ticketing location. Guests under 18 years of age must have parent or guardian permission to call. If you are a Non-U.S. Guest please visit our Walt Disney World Resort phone directory for a list of International numbers.

Any ideas what's going wrong? Any help really appreciated! Thanks

[lyn1]

Originally Posted by Garlicbread

Hi, my 14 day ultimate tickets arrived yesterday from Attraction Tickets Direct and i am struggling to link them to ATD.

They are credit card size and i have scratched off the silver panel on the reverse to reveal a 12 digit code. When i enter this on the MDE website i get the following message:

Sorry, we are unable to process your request at this time; please try again later. For assistance, call (407) 939-4357 or visit any Walt Disney World ticketing location. Guests under 18 years of age must have parent or guardian permission to call. If you are a Non-U.S. Guest please visit our Walt Disney World Resort phone directory for a list of International numbers.

Any ideas what's going wrong? Any help really appreciated! Thanks

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Try phoning their technical support freephone number, they should be able to help you.

0800 16 90 749