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Tickets Theme Park Ticket questions and advice |
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14 Jan 19, 06:20 PM |
#1
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Imagineer
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Need help please with linking ticket to MDE
I bought 2 x 14 day Disney passes from the official Disney website on Saturday. I am now trying to add the tickets to the My Disney Experience app but I cant. So instead I went on the website and tried it that way and it still wont work. Can anyone help please? Desperate to get going.
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14 Jan 19, 10:09 PM |
#2
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Imagineer
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Hi what I did was copied and pasted the long number underneath the barcode on the confirmation email on MDE add tickets section . It didnt work 1st time but did the 2nd
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14 Jan 19, 11:05 PM |
#3
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Imagineer
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Try phoning Disney on their freephone technical support number below, they should be able to help.
0800 16 90 749
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All Star Movies Sept 2001/ All Star Music 2002/ Pop Century Sept 2009/ Pop Century Sept 2012/ Pop Century Sept 2014/ Pop Century 2017/ All Star Music Sept 2018 Edited at 05:30 PM. |
14 Jan 19, 11:32 PM |
#4
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Surfing at Typhoon Lagoon
Join Date: Apr 08
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Hi,
This happened to me last week - couldn’t get the tickets to link via the app or the website. I called Disney and they were very helpful and linked everything up without any problem. They couldn’t give me an answer though as to what the issue was! |
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15 Jan 19, 09:52 AM |
#5
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Thread Starter
Imagineer
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OK thanks folks. I did ring yesterday but it said there was a 20 min wait timr. Will try again today.
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15 Jan 19, 01:46 PM |
#6
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Thread Starter
Imagineer
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Thanks all. I did have to ring the 0800 and speak to the lovely Cody who sorted it out for me.
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