Club level HRH and LRP

[Sue F]

We were really disappointed with RPR Club level last year as the old Club level lounge was being refurbished and we had to use a side room in the Islands Dining room instead. One of our main reasons for Club is that we can use the lounge while our two DD's are using the room and get some space from them - as well as the free food/drinks of course.

We complained and they actually gave us a refund of our Club Level upgrade price as compensation for the inconvenience. It wasn't the same though...

Would be interested to hear if anyone has been since and if the new RPR lounge is in the same place as the old one, and if it's any better?

[novocastrian]

£40 a night for im assuming at least 2 of you?

breakfast alone in/around universal will easily be £20 each imo

add in evening drinks(beer wine fizz)/snacks, cakes @20:00, water ,pop, crisps etc you can take to room/parks

we used to head back to HRH for the couple of hours drinks/snacks then back into parks, the mrs a bit more adventurous after a couple of proseccos...

and your on level 7 dont think the rooms are any better (could be wrong? but its nice to be away from the crowds etc

so in conclusion , yes its well worth it imo

[cornishfrogboy]

We are trying to take this good suggestion and book an upgrade to club (if the price is right).

We have tried contacting Loews Universal direct by email and after 3 days have received no reply.

We have tried contacting the RPH direct, but after 2 days (nearly) , we have received no reply.

Next step would be a phone call, but I fear that this will merely get me a reception desk. Does anybody have any good advice ? ( we booked on Expedia).

[Jaspercat10]

I would phone them they have a reservations number I phoned last year when I wanted to change to club they can check availability there and then and amend your reservation 😀

[Toryn]

Originally Posted by cornishfrogboy

We are trying to take this good suggestion and book an upgrade to club (if the price is right).

We have tried contacting Loews Universal direct by email and after 3 days have received no reply.

We have tried contacting the RPH direct, but after 2 days (nearly) , we have received no reply.

Next step would be a phone call, but I fear that this will merely get me a reception desk. Does anybody have any good advice ? ( we booked on Expedia).

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I’m in the same boat as you have been trying to book club level and can’t seem to get anywhere .I think you’re right a phone call might be in order at least reception might be able to put yo on to someone who can deal with it

[cornishfrogboy]

Originally Posted by Toryn

I’m in the same boat as you have been trying to book club level and can’t seem to get anywhere .I think you’re right a phone call might be in order at least reception might be able to put yo on to someone who can deal with it

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I have phoned and spoken to RPR. Once they ascertained that the booking was through a third party (Expedia) , they informed that they could not amend it. This can only now be done at check in. She could not give a price, but said she had flagged the booking with our request.
Not ideal!

[Jaspercat10]

Can you cancel your booking with no penalty with Expedia and start again or have you paid upfront ?

[cornishfrogboy]

Originally Posted by Jaspercat10

Can you cancel your booking with no penalty with Expedia and start again or have you paid upfront ?

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We will be weighing this up tomorrow. Not something that I like doing, but an option!
Leading deals for a family of 4 . 1 night stay club level on 28 July.. hoping that it may aid others..

Netflights £407
Virgin Holidays £411.30 (and 4% cashback)
Expedia £425 (and 6% cashback)
Direct with Loews £432
Booking.com £456 (and 6% cashback)
British Airways £458..

And edited from research of Kirky123.. Travelbag £379.86

Skyscanner, Google, Kayak etc were more.

[Kirky123]

Originally Posted by cornishfrogboy

We will be weighing this up tomorrow. Not something that I like doing, but an option!
Leading deals for a family of 4 . 1 night stay club level on 28 July.. hoping that it may aid others..

Netflights £407
Virgin Holidays £411.30 (and 4% cashback)
Expedia £425 (and 6% cashback)
Direct with Loews £432
Booking.com £456 (and 6% cashback)
British Airways £458

Skyscanner, Google, Kayak etc were more.

See more...

If your prices are for RPR, Travelbag have the club price for £377

[Jaspercat10]

Last year I had all ours booked up and just kept an eye on the prices I ended up cancelling last minute and rebooking with travelbag, saved a fortune same room :-}
hope you get it sorted