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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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30 Sep 19, 02:02 PM |
#11
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Apprentice Imagineer
Join Date: Apr 09
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Just a guess here, but has your email blocked any attachments? It’s attached to the booking confirmation
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30 Sep 19, 03:50 PM |
#12
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Thread Starter
Very Serious Dibber
Join Date: Aug 13
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Booked online through thomascook.co.uk. No attachments blocked. I too have a part where it says ATOL payment taken for the 4 of us. Had 4 separate emails with 4 separate booking corfirmation pdf attached when I changed different parts of the holiday and non of them have an ATOL certificate. Paid by direct debit except £250 which I paid by debit card.
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30 Sep 19, 04:02 PM |
#13
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Thread Starter
Very Serious Dibber
Join Date: Aug 13
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30 Sep 19, 04:07 PM |
#14
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Thread Starter
Very Serious Dibber
Join Date: Aug 13
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30 Sep 19, 04:11 PM |
#15
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Thread Starter
Very Serious Dibber
Join Date: Aug 13
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30 Sep 19, 09:42 PM |
#16
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Imagineer
Join Date: Mar 12
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Possibly silly suggestions - but can you ask someone else to double check? Or type 'certificate' into your email search bar. I always try the simple stuff first.
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