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1 Sep 19, 04:40 PM |
#1
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slightly serious Dibber
Join Date: Dec 14
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EU Compensation 261
I'm after any help, particularly if anyone has any experience of this type of claim as it is as clear as mud to me!
I have read this already, eur-lex.europa.eu/LexUriServ...4R0261:en:HTML My son had a ticket booked through Virgin Atlantic for a flight routing LHR - JFK - TPA and his flight was repeatedly cancelled from JFK. He arrived more than 24 hours late into TPA. The JFK to TPA part of his flight - the cancelled sector - was with Delta but on a VA through ticket. Is he able to make a claim for EU compensation, or indeed any other compensation?
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Srh |
1 Sep 19, 04:43 PM |
#2
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Imagineer
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What was the cause of the delay? That is highly relevant to compensation entitlement.
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1 Sep 19, 04:53 PM |
#3
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Thread Starter
slightly serious Dibber
Join Date: Dec 14
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The initial cancellation was weather, however further cancellations and flight consolidations occurred. No explanations were given for further cancellations. The flight that eventually got them to TPA was delayed due to traffic.
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Srh |
1 Sep 19, 04:55 PM |
#4
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Thread Starter
slightly serious Dibber
Join Date: Dec 14
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At one stage, one of the flights was delayed due to no aircraft being available.
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Srh |
1 Sep 19, 05:06 PM |
#5
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Imagineer
Join Date: Jan 08
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In principle, if you book a through ticket with a single locator code, commencing in the eu, with an onward connection in a non eu country, on a non eu airline, then eu261 applies. However, the complication is multiple delays for different reasons - some eligible, some not. If the first delay was weather related (not eligible) and then subsequently cancelled for operational reasons eg flight crew out of hours, no plane, etc then that would be eligible. Somewhere in the scenario you describe, it is likely there is an eligible reason. Worth trying a claim, but be prepared to be tenacious.
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1 Sep 19, 05:10 PM |
#6
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Thread Starter
slightly serious Dibber
Join Date: Dec 14
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Thanks very much, that is the way I was thinking.
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Srh |
1 Sep 19, 07:01 PM |
#7
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Imagineer
Join Date: Apr 11
Location: Warwickshire
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What do you want compensation for? Hotel room? Food? Or just that you think he’s entitled to money?
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28th Nov to 14th Dec 2020 Villa Formosa Gardens, flights Virgin Upper Class (perhaps) 24th Nov to 8th Dec 2018 Villa Formosa Gardens, Flights BA/Aer Lingus 20th August 2016 to 3rd September 2016, |
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1 Sep 19, 07:23 PM |
#8
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Thread Starter
slightly serious Dibber
Join Date: Dec 14
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Only the standard EU261 compensation, nothing else.
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Srh |
1 Sep 19, 11:07 PM |
#9
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Guest
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If it was a delay due to weather (i.e. it was the actual flight he should have got that was delayed by weather) them EU261 doesn't apply and it's airline compensation and travel insurance you need to revert to
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