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Old 8 Jun 19, 02:34 PM  
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#1
Kellea
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Assigning tickets on MDE - Anyone having issues?

Is anyone else having trouble assigning tickets to their MDE account today? I'm trying to assign mine but its saying they're having issues finding ticket information and to try again later. My sensible self is saying its the MDE thats having the issues but the flapper in me is worrying there are issues with my tickets. x
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1993, 2008, 2011 OKW villas 17 nights ( thanks to Irene , 2013 3 nights Renaissance Seaworld, 3 nights HRH Club, 16 nights OKW and DxDDP, 2014 5 nights HRH Club, 16 nights OKW. 2015 15 nights Sheraton Vistana Villages. 2016 3 nights Sheraton New York Times Square, 3 nights HRH club level, 16 night AKL SV, 2 nights BLT. 2017 5 nights OKW, 5 nights BWV, 7 nights BLT, 4 nights HRH club. 2019 3 nights Renaissance (SW), 4 nights HRH CL, 7 nights BLT LV, 7 nights AKL SV

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Old 8 Jun 19, 03:45 PM  
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lyn1
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Originally Posted by Kellea View Post
Is anyone else having trouble assigning tickets to their MDE account today? I'm trying to assign mine but its saying they're having issues finding ticket information and to try again later. My sensible self is saying its the MDE thats having the issues but the flapper in me is worrying there are issues with my tickets. x
I know some members have had problems if they're using the app but manage okay on their laptop.

You could try phoning the Disney technical support freephone number, they should be able to help you.

0800 16 90 749
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Edited at 12:46 PM.
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Old 8 Jun 19, 03:47 PM  
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talk talk
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This happened to us a few weeks ago and tends to be a regular thing. In the end we rang Disney and they sorted everything out for us.
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Old 8 Jun 19, 03:50 PM  
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Kellea
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Fantastic, thank you xx
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1993, 2008, 2011 OKW villas 17 nights ( thanks to Irene , 2013 3 nights Renaissance Seaworld, 3 nights HRH Club, 16 nights OKW and DxDDP, 2014 5 nights HRH Club, 16 nights OKW. 2015 15 nights Sheraton Vistana Villages. 2016 3 nights Sheraton New York Times Square, 3 nights HRH club level, 16 night AKL SV, 2 nights BLT. 2017 5 nights OKW, 5 nights BWV, 7 nights BLT, 4 nights HRH club. 2019 3 nights Renaissance (SW), 4 nights HRH CL, 7 nights BLT LV, 7 nights AKL SV

KELLEA
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Old 8 Jun 19, 03:53 PM  
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lyn1
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Originally Posted by Kellea View Post
Fantastic, thank you xx
You're welcome
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Old 9 Jun 19, 12:39 PM  
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Michelle
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Same as above, couldn't link any tickets on MacBook or via the app, so had to call and they linked them there and then.
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Old 9 Jun 19, 06:10 PM  
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Kellea
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Thanks guys. i downloaded google chrome and have managed to link the no problem. x
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1993, 2008, 2011 OKW villas 17 nights ( thanks to Irene , 2013 3 nights Renaissance Seaworld, 3 nights HRH Club, 16 nights OKW and DxDDP, 2014 5 nights HRH Club, 16 nights OKW. 2015 15 nights Sheraton Vistana Villages. 2016 3 nights Sheraton New York Times Square, 3 nights HRH club level, 16 night AKL SV, 2 nights BLT. 2017 5 nights OKW, 5 nights BWV, 7 nights BLT, 4 nights HRH club. 2019 3 nights Renaissance (SW), 4 nights HRH CL, 7 nights BLT LV, 7 nights AKL SV

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Old 10 Jun 19, 03:08 PM  
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Gngr29
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Mobile Me ...

Our tickets have been linked for weeks on My Disney Experience, but today hotel is there but nothing else. Have looked on app, iPad and laptop!

Hopefully just a glitch and will sort itself out !
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Old 10 Jun 19, 06:20 PM  
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Kellea
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Originally Posted by Gngr29 View Post
Our tickets have been linked for weeks on My Disney Experience, but today hotel is there but nothing else. Have looked on app, iPad and laptop!

Hopefully just a glitch and will sort itself out !
Have you tried with Chrome? When I went on MDE with safari today it had all kinds of red writing stating I cant look at FP etc but nothing like that when I logged on with chrome x
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1993, 2008, 2011 OKW villas 17 nights ( thanks to Irene , 2013 3 nights Renaissance Seaworld, 3 nights HRH Club, 16 nights OKW and DxDDP, 2014 5 nights HRH Club, 16 nights OKW. 2015 15 nights Sheraton Vistana Villages. 2016 3 nights Sheraton New York Times Square, 3 nights HRH club level, 16 night AKL SV, 2 nights BLT. 2017 5 nights OKW, 5 nights BWV, 7 nights BLT, 4 nights HRH club. 2019 3 nights Renaissance (SW), 4 nights HRH CL, 7 nights BLT LV, 7 nights AKL SV

KELLEA
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