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Old 18 Apr 24, 03:08 PM  
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louiseybobs
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Plumbers (or Mr Morrow)

I have someone in at the moment doing up our downstairs loo... He said get any wall hung toilet, he'll sort the cistern out and buy any flush plate... so I did... well now he's saying this flush plate must be faulty and the hoses don't fit the pipes at the back,

I have a friend who's a plumber (who couldn't fit us in) who says the cistern brand and the flush plate brand need to match.

Who's right?

coaliving/products/ama...6b3ca516&_ss=r
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Old 18 Apr 24, 03:13 PM  
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SMAX
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Well in the description that one says...

"Note: For use only with the Amara WC Frame and Cistern."
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Old 18 Apr 24, 03:19 PM  
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Originally Posted by SMAX View Post
Well in the description that one says...

"Note: For use only with the Amara WC Frame and Cistern."
I’ve said that to him but still insisting they should fit 🙈
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Old 18 Apr 24, 03:22 PM  
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From my experience there are a few that you can use sort of universally but some are unique to the manufacturer.

I would say your friend plumber is more right than the plumber doing the job.
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Old 18 Apr 24, 04:27 PM  
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Louise. Not my area of expertise sorry. However I agree with Simon, it looks like the products have to match.
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Old 18 Apr 24, 04:51 PM  
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From one of the plumbing sales websites:

Flush buttons and plates for concealed toilet cisterns come in a variety of shapes, sizes, designs,and finishes. If you are looking for a specific plate then you will need to ensure that there is a compatible cistern and frame that will fit in the position you want. Not every flush plate fits with every cistern so we would recommend that you double check these. When you add the plate you like to your basket there will be all of the compatible cisterns for that plate in the product options. If you are unsure on any of these please check with your installer or give us a call.
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Old 18 Apr 24, 05:05 PM  
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Thanks all! The cistern has been boxed in and plastered over 🙈
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Old 18 Apr 24, 05:17 PM  
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Originally Posted by louiseybobs View Post
Thanks all! The cistern has been boxed in and plastered over 🙈
Do you know the cistern frame manufacturer?

You should be able to work backwards from there and find something suitable / suitably finished.

It might mean a bit of remedial work but it shouldn't need to be ripped out.
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Old 18 Apr 24, 05:35 PM  
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The wall hung frame must match the flush plate. Had one in my last house and another in this house.

I’ve ordered the ‘wrong’ type before so know from experience!, I simply ordered a new flush plate 😊
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Old 18 Apr 24, 05:58 PM  
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Originally Posted by louiseybobs View Post
Thanks all! The cistern has been boxed in and plastered over 🙈
Louise. What access do you have to the Cistern? I assume you can get in to the top via a lift up shelf or something?
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