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Guest Services Site Questions, a tech query or just want to test something. |
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17 Jul 21, 07:47 PM |
#1
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Imagineer
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Password Problems
Hi, I am having some right problems logging into the site. I did about 10 password resets the other day, the last one finally worked and I was able to log in. The problem I have now is that the password works on my laptop but I cannot log in on my mobile phone as it is saying incorrect password. I am stuck with what to do now.
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Natalie Xx Don't wait for the Storm to Pass, Learn to Dance in the Rain.. |
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17 Jul 21, 07:50 PM |
#2
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Imagineer
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What site?
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My baby blue |
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17 Jul 21, 08:15 PM |
#3
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Imagineer
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After doing a password reset make sure you clear your cookies and temp internet files. Close down the browser and restart it. This should make sure any old files are not cached.
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”Change the way you look at things & the things you look at change” |
17 Jul 21, 08:25 PM |
#4
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Thread Starter
Imagineer
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Natalie Xx Don't wait for the Storm to Pass, Learn to Dance in the Rain.. |
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17 Jul 21, 08:27 PM |
#5
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Thread Starter
Imagineer
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Natalie Xx Don't wait for the Storm to Pass, Learn to Dance in the Rain.. |
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17 Jul 21, 08:28 PM |
#6
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Thread Starter
Imagineer
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I tried the above, I think I am going to have to do a password reset again as I use my phone more than laptop.
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Natalie Xx Don't wait for the Storm to Pass, Learn to Dance in the Rain.. |
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